Ticket Management
| Ticket Number | Type | Impact | Category | Status | Urgency | Customer Name | Assigned To | Date Created | Last Updated |
|---|
| PR202605270005 | Problem | High | Complaint | Open | Critical - 1 Hour | Miguel Aquino | Carlo Tan | May 27, 2026, 11:30 AM | May 27, 2026, 11:30 AM |
| INC202605270001 | Inquiry | Medium | Inquiry - General | Open | High - 2 Hours | Juan Dela Cruz | Maria Santos | May 27, 2026, 10:00 AM | May 27, 2026, 10:00 AM |
| SR202605270003 | Service Request | Low | Request | Open | Low - 4 Hours | Paolo Mendoza | Maria Santos | May 27, 2026, 06:00 AM | May 27, 2026, 06:00 AM |
| SR202605270002 | Service Request | Medium | Request | In Progress | High - 2 Hours | Anna Reyes | Carlo Tan | May 26, 2026, 12:00 PM | May 27, 2026, 09:00 AM |
| INQ202605270004 | Inquiry | Medium | Inquiry | Closed | Medium - 3 Hours | Rica Villanueva | Jorge Lim | May 23, 2026, 12:00 PM | May 26, 2026, 12:00 PM |